To contact our customer service, you have several options available. You can send an email to [email protected], call us at +1 (772) 219-8183 or simply fill out the Contact Us form on our website.

Our customer support team is available to assist you from Monday to Friday between 9:30am and 6:00pm Eastern Standard Time (EST).

Since its establishment in Florida in 2001, H2Ocean has been dedicated to providing high quality sea salt based products. With a presence in over 15,000 retail locations across the United States and distribution in many countries worldwide, H2Ocean has emerged as a global leader in promoting natural and environmentally friendly sea salt products.

Absolutely! All of our products are proudly manufactured and packaged exclusively in the United States

If you find yourself unsatisfied with your purchase, we offer a full refund when the product is returned within 60 days.

No, our head office in Florida does not offer facilities for getting tattooed or pierced. If you are interested in going to a tattoo or piercing shop, please use the dealer search to find shops near you that use H2Ocean products.

There are 3 shipping options: 1) Ground Shipping (3-5 days), 2) Expedited Shipping (2-3 Days), 3) Next Day Shipping (1 Day).

Tracking information is sent via email once a Label is printed.  If you do not receive an email, please contact customer service at [email protected] or call +1 (772) 219-8183.

If you do would like to cancel your order, please contact customer service at [email protected] or call +1 (772) 219-8183 as soon as possible. 

H2Ocean makes every effort to ship orders within 24-48 hours.  The best way to see when your order will arrive is to use the tracking number that should have been emailed to you.

Shipping charges are determined based on package weight, box dimensions and distance from our distribution center. We do not upcharge shipping.

Retail customers will receive free shipping for all orders $20 or more, and will receive a free priority shipping upgrade for retail orders $25 or more.

Yes, we offer international shipping. If you are in Europe please check out our new H2Ocean.EU website, or contact customer service at [email protected] or +1 (772) 219-8183 for international order options.

If you are interested in autoship subscription plan, please contact our customer service. You can send an email to [email protected] call us at +1 (772)-219-8183.

H2Ocean products are made with organic unrefined Red Sea salt along with other ocean and plant based clean ingredients. We adhere to strict quality standards and manufacture all our products in the United States.

Absolutely! Our products are all natural and free from harmful colors, chemicals, and fragrances making them hypoallergenic and safe for use.

Yes, all H2Ocean products are naturally sourced and made with highest quality ingredients.

We exclusively use vegetable based glycerin in our products.

If you are interested in autoship subscription plan, please contact our customer service. You can send an email to [email protected] call us at +1 (772)-219-8183.

No, none of our products are tested on animals. We are committed to cruelty free practices.

Absolutely! Our Sea Salt Healing Rinse products contain xylitol, a natural sweetener with a low glycemic index, making it safe for individuals with diabetes.

Lysozyme is a natural antibacterial enzyme that effectively combats over 650 types of bacteria, fungi, and viruses that can be harmful to the human body. It provides valuable protection and promotes overall well being.

H2Ocean products are made from organic unrefined Red Sea salt, which is highly enriched with essential minerals such as Sodium, Chloride, Calcium, Potassium, Manganese, Zinc, Copper, Silver, Iron, and Iodine. These minerals contribute to the beneficial properties of our products.

The most significant issue affecting the ocean today is the substantial accumulation of human waste and plastic, as well as the introduction of agricultural pollutants such as nutrients and pesticides into the marine ecosystem.

Absolutely! All H2Ocean products are natural and completely free from any harmful chemicals, dyes, or colors that could adversely impact the environment and human health.

Yes, all H2Ocean products are reef safe and do not contain oxybenzone and octinoxate, which are known to contribute to coral bleaching.

H2Ocean is deeply committed to environmental preservation. Our initiative, Project Blue Green, is dedicated to spreading awareness and the conservation of our oceans and their ecosystems. As more natural companies are trying to become sustainable, H2Ocean has been producing natural products for over 20 years. To make a difference in human life and being earth friendly, the research & development of our company has been sustainable in all of these processes.

As an ocean focused company, H2Ocean strives to be one of the most environmentally friendly businesses worldwide. We formulate our products using pure, natural ingredients sourced from the ocean. We prioritize recycling, reusing, and eco friendly packaging to minimize environmental waste. H2Ocean takes great pride in our naturally derived oceanic products and our ongoing efforts to contribute to the creation of a healthier ocean. Additionally, our corporate head office is solar powered with solar panels on the roof.